Technical Support


Scale Calibration & Trade Verification

Maintain compliance and accuracy, inquire today about our onsite and workshop services

Weigh Price Labelling

Assistance with barcodes and QR codes alongside custom label design for pre-pack and over-counter sales.

Computer Hardware & Software

We support a wide range of computer hardware and software for many types of industries. Find out how we can help you.

Desktop & Server Support

From a mini PC or laptop to large rack-mounted hardware and desktop systems.

Remote Support

If your system is still running with an active internet connection, remotely accessing your system to diagnose and even rectify issues on the spot is a great way to save your time and money. We only offer this service to SLA customers.


Anything from adding a new device to existing infrastructure, upgrading or repair on old infrastructure, or installation of entirely new equipment.

Point of Sale

Servicing & verification for POS systems connected to trade approved scales.

Preventative Maintenance

Keep your equipment running at its best. Feel free to contact us to ask about a plan tailored to suit your particular needs.

Backup & Disaster Recovery

We can help recover your failed system hardware & software. We put you on the right track to a cloud and local backup solution to help avoid stressful and costly recovery of equipment in the future.

Emergency Break Down

Having an IT emergency? contact us for a quick response to ensure you are back up and running with minimal downtime.

Managed Services

Make contact today to discuss an SLA plan for software and hardware maintenance for your company. Keep your equipment running in good order.

Cloud Solutions

Each individual has specific requirements when it comes to cloud-based services. Feel free to contact us to discuss options tailored to suit your budget & particular business needs.

Heed Technologies